Frequently asked questions

Q: Can I pay with a credit card?

A: Yes! We accept all major credit cards. We also accept PayPal, cash, and check.
Q: Can I tip my cleaning tech?

A: Absolutely! While tips are not required, they are always appreciated.
Q: What if we need to reschedule our cleaning appointment?

A: Life happens! If you need to reschedule your cleaning, let us know 24 hours ahead of time. We are happy to find a better time.
Q: Do you charge extra for screens and tracks?

A: As part of our goal to provide high quality services at reasonable prices, we include basic cleaning of tracks and screens at no extra charge!
Q: Can I request my favorite cleaner?

A: Yes! We cannot guarantee a cleaner's availability, but we will do our best to cater to requests. You can also select your preferred cleaner when you book online.
Q: What discounts do you offer?

We are proud to offer a 10% discount to active duty and veteran military families, as well as first responders, as a thank you for your service.

We also offer a 5% referral discount which is applied both to the person who gave the referral and their friend.

We offer a variety of discounts based on multi-service packages and cleaning frequency.
Q: Are you insured?

A: Yes! You can rest easy knowing that we are fully insured. You can view our certificate of insurance here.
Q: Do you offer a satisfaction guarantee?

A: We are proud of the quality of the work we do and we stand behind it with a 100% satisfaction guarantee.
Q: What should I do to get my house ready for a clean?

A: Make sure all windows or surfaces being cleaned are accessible and any fragile items are removed from the windowsills.
Q: What do you use in your cleaning solutions? Are they non-toxic?

A: For the interiors of our window cleans we use a simple solution of dish soap and water. For the exteriors we apply an all-natural, plant-based solution to help keep your windows cleaner for longer. The solutions we use in your home are all non-toxic and environmentally friendly.